The Tekserve Enterprise team understands that your Apple device needs can range from a single iPad to hundreds of Macs – and getting both to you quickly – configured properly, is as important for one as the other. Our team of sales and purchasing specialists will work with your company to understand the general ebb and flow so as to be able to respond immediately when needs arise. If your enterprise relies on a custom configuration in their Apple devices, Tekserve Enterprise will work with you to determine appropriate stock levels so your custom configuration is in stock at all times – eliminating the delay that can often occur when ordering Apple CTO products. In addition, our fulfillment teams understand that having the right accessories is critical to your deployment of new assets and we make sure to have a ready supply of adapters, cables, monitors, pointing devices and all the other accessories designed for Apple products.
The Tekserve Enterprise Service Portal offers clients an online tool to submit requests for repair and service. The portal also allows up to date visibility as to repair status.
In order to access the portal, clients need to request credentials from firstname.lastname@example.org. Login information will be returned via email, which will provide secure and private access to your service case and status. The Tekserve Enterprise service team has decades of Apple service and repair experience and will insure that your repair is done only by Apple certified technicians using Apple OEM parts.
The Tekserve Enterprise managed support team is made up of certified Apple technicians and engineers. They are able to evaluate your particular business and network in order to create a fully customized and personalized support plan for managing your Apple devices. The support programs employ best of breed tools ranging from MDM products to desktop management systems and security devices. Tekserve Enterprise teams can provide remote management and help desk services for your company on a business hours or round-the-clock basis to make sure your users have qualified technical support at their fingertips.
When events, repairs, or tight deadlines necessitate temporary technology solutions, companies count us to provide the most reliable selection of Apple computers, displays, and video workstations. Rental periods are flexible, and messenger delivery and pick-up is available.
For more information about Rentals and for rental requests, please click here.